Privacy Policy

Introduction

destabfowr AS ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at destabfowr.top or use our spa service revenue analytics services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Frederiksborggade 148, 8027 Aarhus, Central Denmark, Denmark.

Data We Collect

We collect various types of personal data to provide and improve our spa analytics services. The data we collect includes information you provide directly to us and information we collect automatically when you use our website.

Information You Provide

• Contact information including name, email address, phone number, and business details
• Communication preferences and marketing consent
• Business information related to your spa operations for analytics purposes
• Enquiry details and messages sent through our contact forms
• Account information if you register for our services

Information We Collect Automatically

• Technical information including IP address, browser type, and device information
• Usage data about how you interact with our website
• Location data based on your IP address
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, contractual obligations, and your consent. Our use of your data includes providing our analytics services, improving our offerings, and maintaining communication with you.

Service Provision

• Delivering spa revenue analytics and business intelligence services
• Providing customer support and responding to enquiries
• Processing service agreements and billing
• Customising our services to meet your specific business needs

Business Operations

• Improving our website functionality and user experience
• Conducting market research and analytics
• Developing new features and services
• Ensuring security and preventing fraud

Communication and Marketing

• Sending service updates and important notifications
• Providing industry insights and analytics trends (with consent)
• Responding to your questions and feedback
• Conducting customer satisfaction surveys

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies for understanding website usage, and marketing cookies for advertising purposes. For detailed information about our cookie practices, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary for performing our services
• Legitimate Interest: Improving services, security, and business operations
• Consent: Marketing communications and certain cookies
• Legal Obligation: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with business transfers or mergers
• With your explicit consent for specific purposes

All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU/EEA. Any transfers to countries outside the EU/EEA are conducted with appropriate safeguards in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for processing:

• Contact and enquiry data: 3 years from last contact
• Service data: Duration of service relationship plus 7 years for legal compliance
• Marketing data: Until consent is withdrawn or 2 years of inactivity
• Website analytics: 26 months from collection

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable laws.

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:

Datatilsynet (Danish Data Protection Agency)
Borgergade 28, 5th floor
1300 Copenhagen K
Denmark
Website: www.datatilsynet.dk